HAVE QUESTIONS?

Frequently Asked Questions

Where do you ship to?

We ship internationally for a small fee.

How long will my order take?

All UAE orders will take approximately 1-3 days from order to delivery, and all international orders are processed promptly within 1-3 business days, and shipping takes just 12-14 business days, depending on your address. You can count on us to get your order to you efficiently.

What if I want hair longer than 30 inches?

Long hair, don’t care!
We have lengths of up to 48” that can be requested via email for custom order.

Return Policy

We guarantee that you will love your hair! However, if you are not satisfied with the products, we provide exchanges and refunds for unused and worn products up to 14 days after order has been delivered. Please reach out to Support@dollsandduchess.com for assistance.